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When people say you can use the web to save or make money often they are talking nonsense. However, there are lots of ways where the power of the internet can save you real cash. For instance, with SIP trunking call centre software, your business can save real money.
What is it?
Traditionally, when you want to make or receive phone calls you’d have to use a phone line. Line rental and telephone costs are relatively expensive, and so this would take up a significant chunk of your business outgoings.
These days, however, there are alternative ways to send and receive calls. The most cost-effective being VOIP, or voice over IP. This is where calls are made and received via an internet connection, i.e. your IP address.
When calls are migrated to VOIP then this is called SIP trunking and is a very modern way to streamline how your business uses telephony.
The Benefits
The biggest advantage is that whilst maintaining the integrity of your service, you will also save money. VOIP uses the internet, and so costs are significantly less than traditional ways of making and receiving calls.
Also, when you migrate your old network to this new system you are able to keep your old numbers. This means that customers need not experience any loss of service.
VOIP has the potential to revolutionize how everybody makes and receives calls, however in a business context it has already begun to enact a sea-change as a form of innovative call center software.